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Exclusive Services

Frontline Employee Training Solutions is your ideal partner when it comes to enhancing the skills of your Direct Support Professionals in alignment with your current state regulations for special needs populations. Our team of seasoned experts is poised to assist you in devising effective training strategies that not only meet but exceed the training mandates set by NYS OPWDD or your current state regulations for special needs populations. Leveraging our proficiency, we can craft a comprehensive training program that precisely addresses your team's requirements while ensuring full compliance with local regulations.

At Frontline Employee Training Solutions, we are committed to delivering top-tier training and development services to our valued clients. With over two decades of hands-on experience in numerous projects dedicated to organizations serving vulnerable populations, we possess the expertise needed to propel your business to new heights.


Our service offerings encompass a wide spectrum, encompassing employee onboarding, fostering teamwork, training and development, and nurturing management skills. Each of our services is meticulously tailored to suit the unique demands of individual businesses and their specific state regulations for special needs populations.


Our dedicated team is wholeheartedly focused on delivering the finest training and development solutions to empower our clients in reaching their aspirations.

Fast Track Onboarding:  DSP New Orientation Training for Temp to Hire Agencies

Our orientation program for Direct Support Professionals (DSPs) offers in-depth and engaging training sessions meticulously crafted to prepare new recruits with the competence required to carry out their job responsibilities with assurance. Our experienced team will facilitate their onboarding, ensuring a clear grasp of their roles and any state-mandated obligations they must comply with. Additionally, we offer recurrent training sessions for existing DSPs, ensuring they remain current and proficient in their roles.


Strategies for Crisis  Internvention & Prvention - Revised (SCIP-R) Certification Training

Frontline Employee Training Solutions (FET) provides thorough training for Direct Support Professionals (DSPs) led by our expert training consultant, well-versed in the SCIP-R mandated modules mandated by New York State OPWDD training regulations. Our training services are delivered directly at your organization's location, offering flexible options for a two to three-day training session. Additionally, we can facilitate annual certification as per your request.


Training Packages Tailored for Direct Support Professionals on the Frontline

  • American Red Cross 2 Year Certification

  • Choking Prevention

  • Corporate Compliance

  • Diversity Training

  • DSP Core Competency Training

  • Emotional Intelligence

  • Incident Reporting

  • Justice Center Reporting

  • Leadership Training for DSP Managers

  • LGBTQIA Support for Special Needs Population

  • OSHA (Occupational Safety and Health Administration)

  • Person-Centered Planning

  • Stress Management

  • Team Building for DSPs

  • Workplace Professionalism & More

Customized Orientation Curriculums Designed Upon Request.

Seven key points for using Frontline Employee Training Solutions to train Direct Support Professionals:

1.Tailored Curriculum Development: Frontline Employee Training Solutions specializes in creating customized training curricula that align with the unique needs and objectives of your organization. This tailored approach ensures that DSPs receive relevant and targeted training.

2.Experienced Training Consultants: Benefit from the expertise of experienced training consultants who are well-versed in the specific challenges and regulations facing DSPs. These consultants provide valuable insights and guidance throughout the training process.

3.Interactive and Realistic Scenarios: The training offered by Frontline Employee Training Solutions incorporates interactive elements and realistic scenarios that mimic the challenges DSPs may encounter in their roles. This hands-on approach enhances learning and prepares DSPs for practical situations.

4.Flexible Training Formats: Frontline Employee Training Solutions offers flexibility in training formats, allowing for in-person, online, or blended learning experiences. This flexibility accommodates the diverse learning preferences and schedules of DSPs.

5.Compliance Assurance: Ensure that the training programs provided by Frontline Employee Training Solutions are meticulously designed to meet and exceed regulatory requirements, guaranteeing that DSPs are fully compliant with state and federal regulations.

6.Progress Monitoring and Assessment: Implement a robust system for tracking DSPs' progress and conducting assessments at various stages of the training. This data-driven approach allows for targeted interventions and continuous improvement.

7.Comprehensive Professional Development: Beyond initial training, Frontline Employee Training Solutions offers ongoing professional development opportunities, including advanced courses, coaching, and mentorship. This commitment to lifelong learning empowers DSPs to excel in their careers.


Any organization that fails to invest in the development of its most valuable employees, shouldn't be in business at all - S. Speaks  

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